THE FINE
PRINT.

You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction (whichever is greater), to create an account or place an order. By using the Site, you represent and warrant that you meet this requirement and that all information you provide is accurate, current, and complete. We may refuse service, terminate accounts, cancel orders, or remove content at our sole discretion.

The Site is operated from the United States. We make no representation that products or content are appropriate or available for use outside the United States. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws.

To place an order, you may need to create an account. You agree to:

• provide accurate, current, and complete information during registration and to update it as needed
• maintain the security and confidentiality of your account credentials
• accept responsibility for all activity that occurs under your account
• notify us promptly of any unauthorized access or suspected breach

We are not liable for any loss or damage arising from your failure to safeguard your account credentials. We reserve the right to suspend or terminate accounts that we believe, in our sole discretion, have been used in violation of these Terms or applicable law.

A · Descriptions and Availability

We make reasonable efforts to display product descriptions, photographs, ingredients, and other information accurately. However, we do not warrant that descriptions, colors, packaging, weights, or other content are error-free, complete, or current. Photographs are illustrative; actual products may vary, particularly for agricultural goods that vary naturally in size, shape, color, and seasonality.

Product availability is not guaranteed. We may discontinue, modify, or limit any product at any time without notice. We may also limit quantities purchased per person, per household, or per order, and refuse or cancel orders that exceed those limits.

B · Agricultural and Food Products

You acknowledge that agricultural and food products are perishable and that proper handling and storage after delivery are your responsibility. We are not liable for spoilage, loss of quality, or contamination resulting from delayed pickup, improper storage, or failure to follow handling instructions provided with the product.

C · Pricing, Errors, and Promotions

All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include applicable taxes, shipping, handling, or surcharges, which will be added at checkout.

Despite our best efforts, products may occasionally be mispriced, misdescribed, or unavailable. We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel any orders placed for products listed at an incorrect price, even after the order has been confirmed and payment processed. If we cancel an order for a pricing error, we will refund any amount charged.

We may offer promotional codes, discounts, or sales from time to time. Promotions are subject to the terms posted with them, may be modified or terminated at any time, are not redeemable for cash, are non-transferable, and may not be combined with other offers unless expressly stated.

A · Order Acceptance

Your submission of an order constitutes an offer to purchase, which we may accept or decline at our sole discretion. An order confirmation email acknowledges receipt of your order but does not constitute acceptance. The contract of sale is formed only when we ship the product or, for in-person pickup, when the order is made available to you. We may cancel any order at any time before shipment, including, without limitation, for the following reasons:

• the product is unavailable or out of stock
• the product was listed at an incorrect price or with incorrect information
• the order appears fraudulent or is flagged by our payment processor
• you have a history of returns, chargebacks, or violations of these Terms
• shipping to your location is not available or is restricted by law

B · Payment

You authorize us, or our third-party payment processor (currently Stripe), to charge your designated payment method for the total amount of your order, including taxes and shipping. You represent and warrant that you are authorized to use the payment method you provide and that the information you submit is accurate.

We do not store complete payment card numbers or security codes on our servers. Payment information is transmitted directly to our payment processor and is subject to its terms and privacy practices.

If a payment is declined, reversed, or charged back, we may suspend or cancel the related order, suspend your account, and pursue recovery of amounts owed plus reasonable costs.

C · Taxes

You are responsible for all applicable sales, use, excise, and other taxes associated with your purchase, except for taxes imposed on our net income. We will collect and remit sales tax where required by law.

We ship to addresses within the regions listed on the Site. Shipping methods, fees, and estimated delivery times are described at checkout. Estimated delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, weather, customs, force majeure events, or circumstances beyond our reasonable control.

Risk of loss and title to products pass to you upon our delivery to the carrier. Once a shipment leaves our facility, the carrier is responsible for safe delivery. If a package is lost, damaged, or delayed in transit, contact us promptly and we will work with you and the carrier to resolve the issue, but final responsibility for in-transit issues lies with the carrier.

For perishable products, you are responsible for ensuring that someone is available to receive the shipment or that the delivery address is suitable for the product (for example, shaded, climate-appropriate, or with refrigeration available). We are not responsible for spoilage caused by your unavailability or unsuitable delivery conditions.

A · Perishable and Custom Products

Due to their nature, perishable, custom, made-to-order, and final-sale products are non-returnable and non-refundable, except as required by law. If a perishable product arrives damaged, spoiled, or materially defective, contact us within forty-eight (48) hours of delivery with photographs and a description, and we will, at our option, replace the product or issue a refund.

B · Non-Perishable Products

Non-perishable, unopened, and unused products may be returned within fourteen (14) days of delivery for a refund or exchange, subject to the condition requirements posted on the Site. You are responsible for return shipping costs unless the return is due to our error.

C · How to Request a Return or Refund

To request a return, refund, or replacement, contact us at the address in Section 21 with your order number and a description of the issue. Refunds will be issued to the original payment method within a reasonable time after we receive and inspect the returned item or, where no return is required, after we approve the request.

D · Order Changes and Cancellations

You may request to modify or cancel an order before it ships by contacting us promptly. Once an order has shipped, it cannot be canceled, but you may follow our return process if applicable.

The Site and all of its content — including text, graphics, photographs, logos, product names, recipes, designs, layouts, software, and trademarks — are owned by or licensed to Rogue Farmers and are protected by U.S. and international intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes consistent with these Terms. You may not:

• copy, reproduce, distribute, modify, or create derivative works of any portion of the Site
• use any data mining, robots, scraping, or similar data-gathering tools
• frame or mirror the Site or any content on another website
• remove or alter any copyright, trademark, or other proprietary notices
• use our name, logo, or trademarks without our prior written consent

All rights not expressly granted are reserved.

If you submit reviews, comments, photos, recipes, suggestions, or other content to the Site or to us (“User Content”), you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works from the User Content, in any media now known or later developed, for any lawful purpose, including marketing.

You represent and warrant that:

• you own or have all necessary rights to the User Content
• the User Content does not violate any third-party rights, including privacy, publicity, or intellectual property rights
• the User Content is accurate and not misleading
• the User Content complies with these Terms and applicable law

We may, but are not obligated to, monitor, edit, or remove User Content at any time and for any reason.

You agree not to:

• use the Site in violation of any applicable law or regulation
• use the Site to transmit harmful code, malware, or any material designed to interfere with the operation of the Site
• attempt to gain unauthorized access to the Site, accounts, computer systems, or networks
• impersonate any person or entity or misrepresent your affiliation
• harvest or collect information about other users
• engage in any fraudulent activity, including credit card fraud, false claims, or misuse of promotional codes
• interfere with or disrupt the Site or servers or networks connected to the Site
• use the Site to harass, threaten, defame, or otherwise harm any person
• resell or redistribute products purchased from the Site without our prior written consent
• use the Site for any commercial purpose not expressly authorized by us

The Site may contain links to or integrations with third-party websites, products, or services (such as payment processors, shipping carriers, analytics, and email service providers). We do not control, endorse, or assume responsibility for any third-party content, products, or services. Your interactions with third parties are governed by their terms and privacy practices, and you are responsible for reviewing them.

We respect the intellectual property rights of others. If you believe content on the Site infringes your copyright, please send a notice to our designated agent that includes the information required by 17 U.S.C. § 512(c)(3):

• a physical or electronic signature of the copyright owner or authorized agent
• identification of the copyrighted work claimed to have been infringed
• identification of the allegedly infringing material and its location on the Site
• your contact information
• a statement that you have a good-faith belief that the use is not authorized
• a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the owner

Send notices to: DMCA agent — TBD

We may remove or disable access to allegedly infringing material and may terminate the accounts of repeat infringers.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. Nothing in these Terms limits warranties or remedies that cannot be lawfully excluded.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations may not apply to you in full. Nothing in these Terms limits liability that cannot be lawfully limited.

You agree to defend, indemnify, and hold harmless Rogue Farmers and its officers, directors, employees, agents, affiliates, suppliers, and licensors from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• your use or misuse of the Site
• your violation of these Terms or applicable law
• your violation of any third-party rights, including intellectual property or privacy rights
• your User Content
• your negligence or willful misconduct

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense.

We may suspend or terminate your access to the Site, or any portion of it, at any time, with or without notice or cause. Upon termination, your right to use the Site ends immediately. Sections that by their nature should survive termination — including ownership provisions, warranty disclaimers, limitations of liability, indemnification, dispute resolution, and these miscellaneous provisions — will survive.

We may modify these Terms at any time. The current version is always posted on the Site with the “Last Updated” date at the top. Material changes will be communicated through reasonable means, such as a notice on the Site or an email to registered users. Your continued use of the Site after changes take effect constitutes your acceptance of the modified Terms. If you do not agree, you must stop using the Site.

We may modify, suspend, or discontinue all or part of the Site at any time, including products, features, prices, and content, without liability.

These Terms and any dispute arising out of or relating to them or the Site are governed by the laws of the State of Oregon, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to the arbitration agreement in Section 18, any judicial action arising out of or relating to these Terms must be brought exclusively in the state or federal courts located in Jackson County, Oregon, and you consent to the personal jurisdiction and venue of those courts.

A · Agreement to Arbitrate

You and Rogue Farmers agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product (a “Dispute”) will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, except as modified here. The Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this Section.

This Section does not prevent either party from (i) bringing an individual claim in small claims court, (ii) seeking injunctive or other equitable relief in court for alleged infringement of intellectual property rights or unauthorized access to the Site, or (iii) exercising rights that cannot lawfully be waived.

B · Class Action Waiver

C · Informal Dispute Resolution

Before initiating arbitration, you agree to first contact us at the address in Section 21 with a written description of the Dispute and a proposed resolution. We will attempt to resolve the Dispute informally for sixty (60) days. If we cannot resolve it within that period, either party may initiate arbitration.

D · Arbitration Procedure

The arbitration will be conducted by a single neutral arbitrator. The seat of arbitration will be Medford, Oregon, or another location mutually agreed by the parties, or, at your election if you are a consumer, in your county of residence or by telephone or video conference. The arbitrator’s award is final and binding and may be entered as a judgment in any court of competent jurisdiction.

E · Arbitration Fees

We will pay arbitration filing, administrative, and arbitrator fees to the extent required by AAA’s Consumer Arbitration Rules. If the arbitrator finds that your claim is frivolous or brought for an improper purpose, the arbitrator may shift fees as permitted by law.

F · 30-Day Right to Opt Out

G · Severability of Arbitration Provisions

If any provision of this Section 18 (other than the class action waiver in Section 18(B)) is found unenforceable, that provision will be severed and the remainder will remain in effect.

Under California Civil Code § 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please contact us using the information in Section 21. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

If you have questions about these Terms, please contact us at:

These Terms of Service were last updated on May 9, 2026.